Service request
Website, 1C, CRM and service integrations
We connect websites, portals, 1C, CRM, spreadsheets, bots and internal services so data is not moved manually.
More about the serviceOpen this if you want to see situations, workflow, and outcome.
We set up transfer of requests, statuses, documents and data between the systems you use.
When it is needed
- The same information is stored in several places.
- Managers manually transfer requests from a website, email or messengers.
- Data in 1C, CRM and spreadsheets does not match.
- Management does not see the whole process.
How we work
- We define what data should move between systems.
- We design exchange rules and error handling.
- We set up transfer of requests, statuses, documents and notifications.
- We build intermediate panels or service mechanisms when direct exchange is not possible.
- We document the integration logic for further support.
Business outcome
- Less manual data transfer.
- Lower risk of human errors.
- Systems work as one contour.
- Data is easier to check and support.