Service request
Bots for requests, notifications and internal processes
We build bots that accept requests, send notifications, show statuses and connect with working services.
More about the serviceOpen this if you want to see situations, workflow, and outcome.
We develop bots that accept requests, send notifications, show statuses and help with simple work actions.
When it is needed
- Requests come through messengers and get lost in conversations.
- Employees forget to update statuses.
- Management needs quick notifications about important events.
- A client or employee should not open a complex system for a simple action.
How we work
- We define scenarios: request, notification, status, command or summary.
- We design message and action logic.
- We connect the bot with a website, forms, database or internal systems.
- We add roles, restrictions and error handling.
- We set up support and further scenario development.
Business outcome
- Simple requests are accepted and processed faster.
- Fewer messages are lost.
- Employees receive notifications where it is convenient.
- The bot becomes part of the process, not a separate toy.